LOST & FOUND

• On the day of the show, Lost & Found is hosted in the Guest Services booth and is open during show hours. For the specific location, refer to the Venue Map.
• Our Lost & Found will also be hosted on-site on Sunday, October 4th from 12PM - 5PM ET. If you find your item on our online inventory, submit a claim and our team will instruct you to return to the event site to retrieve your property.

• If you missed us during our service hours but see your item on the posted inventory, submit a claim for it. Our team reviews all claims and may ask for more details before verifying ownership.
• Once we’ve matched your claim, you’ll receive a confirmation email with return options: either in-person pick up on Monday, October 4th from 12PM - 5PM ET or shipping to your home. Shipping costs will be at the owner's expense.

• Items are added to the inventory within two hours of receipt.
• If you don’t see the item you’ve lost, file a Loss Report.
• A Loss Report will notify you up to 5 days after submission if a similar item to yours is received by our Lost & Found team.

• Take found items directly to the Guest Services/Lost & Found booth on-site.
• DO NOT give found items to event staff or security guards.

• If you’re still at the event during show hours, go to the Guest Services / Lost & Found booth. There may be a line, so we recommend submitting a claim for the found item. This will allow the Lost & Found team to ask for additional details to verify ownership, if necessary.
• Once a claim is confirmed, you’ll receive an email to pick up your item or have it shipped. Shipping costs will be at the owner's expense.

• If you don’t see the item you’ve lost, file a Loss Report.
• A Loss Report will notify you up to 5 days after submission if a similar item to yours is received by our Lost & Found team.

We recommend reaching out to the New York City Police Department - 110th Precinct by filing a report here if you believe your item was stolen.